Welcome to Favorite Music Sri Lanka. By visiting our website and using our services, you agree to comply with the following terms and conditions:

1. Online Shopping

a. Order Process: You may place an order on our website by selecting the item(s) you wish to purchase, providing your personal information, and payment details. Once your payment is confirmed, your order will be processed and shipped as soon as possible.

b. Cancellation: If you wish to cancel or change your order, please contact us immediately. We will do our best to accommodate your request, but once the order has been processed, we cannot guarantee any changes.

c. Availability: Our products are subject to availability. If an item you ordered is out of stock, we will inform you as soon as possible and provide an estimated delivery date.

2. Payments

a. Payment Methods: We accept 2 payment methods only, including credit cards and Bank Transfer. All payments are securely processed, and your personal information will remain confidential. 
Our payment partner is OnePay (Onepay Sri Lanka). Any online payment is redirected to onepay. We only accept payments made directly to our bank account and payments made through OnePay. We are not responsible for payments made to other parties.

b. Price: All prices listed on our website are in the USD currency and inclusive of any taxes or fees, if any, except delivery charges.

3. Customer Responsibilities

a. Personal Information: You must provide accurate and complete personal information, including your name, address, and email. Failure to do so may result in delays or complications with your order.

b. Use of Website: You are responsible for your use of our website and services. You must not make any illegal or unauthorized use of our website, including but not limited to hacking, impersonating, or any other fraudulent activities.

c. Comments and Feedback: We encourage our customers to provide feedback on our products and services. However, any comments, feedback, reviews, or suggestions shall not be illegal or defamatory, and we reserve the right to remove any such content.

4. Intellectual Property

a. All materials, including but not limited to, graphics, logos, design, text, and images on our website are the intellectual property of our company and protected by copyright laws. You agree not to reproduce, copy, or distribute any of our materials without our consent.

5. Liability and Disclaimers

a. Our website and services are provided on an “as-is” basis without any warranty or guarantee. We do not guarantee that our website will be available or free of errors, viruses, or other harmful components.

b. We are not responsible for any damages or losses you may incur as a result of using our website, including but not limited to, lost profits, financial loss, or personal injury.

c. We reserve the right to change or modify these terms and conditions at any time without notice.

By using our website and services, you agree to comply with these terms and conditions. If you do not agree with these terms, please do not use our website.